Product Suitability and Compatibility Policy

Last updated: 11/02/2025

1. Introduction

The Groove Man is committed to helping customers select audio equipment that meets their needs while ensuring compatibility with existing systems. This policy provides guidance on speaker wattage, amplifier requirements, power voltage standards, and connectivity options. Customers are responsible for verifying product suitability before purchase.

2. Compatibility Considerations

To ensure optimal performance and longevity of audio equipment, customers should consider:

  • Speaker Wattage & Amplifier Matching: Speakers must be paired with compatible amplifiers to prevent distortion or damage. Always check power handling (RMS and peak wattage) and impedance ratings.
  • Regional Voltage Requirements: Products requiring mains power must comply with the Australian standard of 230V/50Hz. Imported or international models may require voltage converters or power adapters.
  • Connectivity Standards: Ensure devices support the required cable connections (e.g., RCA, XLR, optical, Bluetooth, Wi-Fi, or HDMI ARC).
  • Acoustic Considerations: Room size, placement, and acoustics impact sound quality. Seek advice when purchasing high-powered audio systems.

3. Customer Responsibility and Disclaimers

Customers are responsible for:

  • Verifying product specifications and ensuring compatibility before purchase.
  • Using correct setup and installation procedures to prevent performance issues or damage.
  • Consulting professionals if unsure about compatibility, wiring, or installation.

The Groove Man is not liable for:

  • Damage caused by improper setup, overloading speakers, or incompatible equipment pairing.
  • Performance issues resulting from poor room acoustics or incorrect installation.
  • Additional costs incurred from voltage converters, adapters, or specialist installations.

4. Expert Assistance and Advisory

For customers purchasing high-end or professional-grade equipment, we recommend:

  • Seeking expert advice from our team or an audio specialist.
  • Consulting with a qualified technician for complex setups.
  • Booking a compatibility assessment service if available.

5. Contact Us

For compatibility inquiries, technical guidance, or product recommendations, contact us:

The Groove Man
Email: info@thegrooveman.com
Phone: 0468 474 556
Address: 23 Arthur Terrace, Red Hill QLD 4059, Australia